Currently we have an exciting opportunity for an enthusiastic IT Support Specialist to join our dynamic team at MedservRegis plc facility in Birzebbuga and reporting to the CIO. The ideal candidate will be responsible for providing technical assistance, troubleshooting, and support to ensure the efficient and effective operation of the business’s IT systems and infrastructure. This role offers a chance to work with cutting-edge technology, grow your technical expertise, and work across various countries, embracing diverse cultures and perspectives

Your Challenge

As an IT Support Specialist, you will be at the heart of the IT team and will play a vital role in ensuring seamless IT operations by:

  • Hands-on IT Support: Installing, configuring, and maintaining computer hardware, operating systems, and applications.
  • Troubleshooting & Problem Solving: Diagnosing and resolving hardware, software, and network issues.
  • User Support: Setting up user accounts, profiles, and mobile device configurations while providing exceptional customer service.
  • Tech Implementation: Assisting in the rollout of new applications and technology solutions.
  • Infrastructure Management: Monitoring internet connectivity, managing network infrastructure, and ensuring the uptime of CCTV, Wi-Fi, and access control systems.
  • IT Project Support: Helping to set up IT infrastructure in new offices, organizing server rooms, and maintaining backup and replication systems.

Who Are You

We’re looking for a proactive, tech-savvy individual who thrives in a collaborative environment and has a passion for IT.

Must-Haves:

  • Diploma-level education or equivalent work experience.
  • At least 1 year of experience in a similar hands-on technical role.
  • Basic knowledge of:
    • Entra ID, Intune
    • Office365 Applications
    • TCP/IP networking
  • Strong problem-solving skills and the ability to juggle multiple priorities.
  • Ability to handle difficult conversations, resolve conflicts, and maintain professionalism under pressure.
  • Excellent spoken and written English communication skills.

Nice-to-Haves:

  • Experience with SharePoint and Azure Virtual Desktop.
  • Certifications like MCSA, MCTS, AZ-104, MS-100, DP-203, SC-200, MD-100, MD-101.
  • Speaks Arabic.

Soft Skills:

  • A self-starter and team player who thrives on collaboration.
  • A commitment to quality and continuous learning.

Other Requirements:

  • A driving license.

What we offer

  • A chance to work on diverse IT projects across multiple countries.
  • Opportunities for professional growth.
  • Make a meaningful impact by driving innovation and positive change.
  • Competitive remuneration and benefits.
  • Enjoy a healthy work-life balance with our flexible hybrid model, which includes 2 days of work-from-home per week.

MedservRegis operates from four continents, present in twelve countries and operating from ten bases – delivering four principle areas of operation: offshore oil and gas logistics, engineering services, toll manufacturer of drilling fluids and power generation from large scale PV arrays and premium threading, inspection and repair services for oil country tubular goods (OCTG) to the portfolio of engineering services.

Interested candidates are encouraged to apply by sending an application letter together with a detailed CV.